Tag Archives: adobe

Instant frustration

Noticing the large number of desirable titles available to stream Instantly from the big A (Amazon, not Apple – keep up!), I thought I would test the service by viewing a trailer at home on my desktop (Firefox on CentOS 7). Got the infamous Install Adobe Flash message. Went straight for the Feedback link and shared my feedback. Some emails back and forth followed, leading to more frustration (they lie!) and eventually to a chat session with the gracious help at Amazon.

Here’s the transcript:

transcript of the chat, highlighting conflicting information

Yes and no mean the same thing, right?

If, for some reason the image is not convenient for you, or you don’t want to zoom in that far, here’s the highlight (paraphrased):

Amazon: You can stream the videos without Silverlight or Adobe Flash.

Me: How?

Amazon: You need Silverlight and Adobe Flash.

Think I’ll stick with Netflix for now anyway. At least I know where I stand with them.

Another tech news story

We’re all familiar with the Adobe scandal by now. I received some emails from various companies stating my passwords had been reset. I have no problem with extra caution on the part of these companies – I even appreciate it. But this article from the BBC causes me some concern. Whereas the non-adobe company which reset my password stated people sometimes reuse passwords across different sites as the reasoning behind their policy decision to reset passwords of accounts with emails matching those found in the adobe booty stash, the above linked article states Facebook is specifically resetting passwords found to match email/password combos determined to have been compromised. The article then states the same actions are occurring at other companies. Something is wrong here. I never use the same password twice, yet my password for an undisclosed website was reset, so I figure one of three things is happening here:

  1. The article is mistaken. Facebook may be actively matching passwords from the stash to their active users’ accounts, but other companies are finding email addresses found in the adobe dump and resetting passwords for accounts using the same email address regardless of password match. I think this is the most likely.
  2. The article is mistaken, but deliberately so in an effort to bring awareness of the dangers of reusing passwords, especially online. Thanks big brother, what would we do without you?
  3. Alternately, and most disheartening, the article is drummed up fear mongering with the set intent of selling commercial password managers. I don’t know about this, because I would never even so much as research the existence of any potential commercial password manager, much less purchase or use one, but the paranoid in me has to mention it as a possibility.

So in closing, don’t reuse passwords, close your Facebook account, use open source software alternatives to adobe products, and don’t drink the water 😉